LINK takes up user space on your SOLO gate opener. However, this situation may cause inconveniences on SOLO MINI devices, designed for use by only 2 users.
There are two possible solutions:
1. The first solution involves removing the second user to free up space for the LINK. After installing the LINK, you need to create a new share from the "Shares" menu, making sure to select the "Enable remote opening" option. This choice is essential to allow the user who receives the share to use it via the LINK without taking up user space on the SOLO MINI device.
2. The second solution consists in purchasing an additional user for the SOLO MINI device, which will be dedicated to the LINK accessory. The purchase can be made directly from within the 1Control app. For instructions on purchasing users, please consult the specific guide available here: Purchase of additional users / accesses for SOLO
If the problem persists, do not hesitate to contact our technical assistance by writing an email to support@1control.it