Once you have received the share you need to activate it . To do this, simply be within 5 meters of the SOLO gate opener, press the open button on the app and follow the instructions shown.
If the activation process is not successful, it is likely that the phone will not be able to find the SOLO.
To solve the problem you need to make sure that Bluetooth and GPS location tracking are active . These settings are necessary with some phone models due to a system bug, which does not allow the phone to detect nearby Bluetooth devices.
Once you have checked these details , if the device is still not detected, you need to check that the app has all active permissions .
To set the app permissions you need to access the phone's Settings , select the " Applications " (or " Apps ") sub-section, select the " 1Control " app and enable all the required permissions .
The "1Control" app does not track the location of your phone , it just needs to be active for the SOLO's Bluetooth detection, so it is necessary even if you are in an underground garage.
Once you have checked these details , if the device is still not detected, you need to check that the app has all active permissions .
To set the app permissions you need to access the phone's Settings , select the " Applications " (or " Apps ") sub-section, select the " 1Control " app and enable all the required permissions .
If the problem persists, do not hesitate to contact our technical assistance by writing an email to support@1control.it