If a PIN recovery email was entered during the first registration, you can make the recovery request from the PIN entry screen.
By clicking on the icon at the top right (see image below), it is possible to enter the email address that was registered, to which an email will be sent with the PIN and the serial number of the device.
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Otherwise, if a recovery email was not recorded during the installation, you can restore the device by making it return to the factory settings. With the reset you will be asked to set a new PIN code during the new initial configuration. During this process all saved data will be lost.
Here are the steps to follow to reset the device:
1. Remove the electronic knob (internal) of the DORY
2. Get a fine and pointed object that will be used to press the button in the hole shown in the photo
and hold it down until the green LED on the opposite side starts flashing quickly ,
The LED will start flashing for about 5 minutes , when it stops flashing the reset will be complete
3. Once the procedure has been completed, you can reconfigure your DORY.
